- What can make a pilot speak up?
- Organizations that help people locate their sense of threat on the speaking up continuum build a common language for speaking up (Standard calls). As per research, teams with a common language communicate better, make decisions faster, and build a more tight-knit culture overall.
- Organisation policies need to be framed to empower the co-pilot
- Neuro-leadership Institute’s (NLI) research around behavior change has shown that two other components must assist priorities: habits and systems. Habits are the automatic, non-conscious behaviors we perform on a regular basis: brushing our teeth, stopping for a coffee, and so on. Systems are the physical or mental cues — the scaffolding — that reinforce our habits.